Frequently Asked Questions

Please read questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible.

F.A.Qs

Do you provide OEM and ODM services?

Yes, we provide comprehensive OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) solutions, fully customizable to meet your specific requirements. Our services cover all production lines, including:

  • Travel trailers and caravan solutions
  • Premium rooftop tents with integrated awning rooms
  • High-quality camping gear & accessorie
What kind of marketing support do you provide for agents and distributors?

We provide comprehensive marketing support to empower our partners, including:

  • Promotional materials (brochures, catalogs, digital assets)
  • Product training & sales enablement
  • Co-branding opportunities
  • Lead generation assistance
  • Market insights & competitive strategies
Do you offer bulk purchase discounts for distributors?

Yes, we offer competitive pricing and volume discounts for our valued distributor partners. Please contact our sales team for detailed pricing and customized solutions.

Do you accept factory inspections?

We warmly invite customers to visit our Wanderwheels production facility for a first-hand experience of our manufacturing excellence and product quality.

Does your off road trailer camper meet our country's road standards?

Yes, we can customized the off road trailer camper according to your country’s requirements.

What services do we provide?

Delivery Options:

  • FOB (Free On Board)
  • CIF (Cost, Insurance & Freight)

Payment Methods:

  • Bank Transfer (T/T)

Transaction Currency:

  • USD (US Dollars)

Communication Languages:

  • English
  • Chinese
What is the average delivery time?

A1: Stock camper trailer is 45-90 days after receiving the deposit.

A2: Custom style camper trailer is 60-120 days after receiving the deposit.

How do you handle warranty and after-sales support for our customers?

We provide excellent after-sales support and warranty services to ensure customer satisfaction. Our dedicated support team is available to assist your customers with any inquiries or issues, and warranty terms can be discussed in our partnership agreement.

Ask Us